PRIVACY
Privacy Policy
Statewide Plumbing, Heating & Air respects your privacy and is committed to protecting the personal information you provide to us.
How We Use Your Information
Information collected by Statewide Plumbing, Heating & Air is used for legitimate business purposes, including:
-
Scheduling and confirming service appointments
-
Providing estimates and service-related information
-
Communicating regarding ongoing or completed work
-
Dispatching technicians
-
Providing appointment reminders and status updates
-
Responding to customer questions and service requests
-
Billing, payment, and other administrative purposes
We do not sell your personal information.
SMS/Text Messaging Privacy
Mobile information, including phone numbers and SMS consent information, will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.
Information obtained through SMS consent will be used solely to communicate with customers regarding Statewide Plumbing, Heating & Air services and other communications for which the customer has provided consent.
SMS Terms & Conditions
By providing your mobile phone number and consenting to receive text messages from Statewide Plumbing, Heating & Air, you agree to receive SMS communications related to your service requests. Messages may include appointment confirmations, scheduling updates, technician arrival notifications, estimates, service updates, billing communications, and other customer-service-related information.
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP.
For assistance, reply HELP or contact Statewide Plumbing, Heating & Air directly.
Consent to receive SMS messages is not a condition of purchasing goods or services.
Information Security
Statewide Plumbing, Heating & Air takes reasonable measures to safeguard customer information and uses customer information only for legitimate business and service-related purposes.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the applicable effective date.
Our Core Values
Reliability
We know how important it is to have a plumbing or HVAC company you can count on. Our team is punctual, dependable, and dedicated to delivering top-tier service every time. Whether it’s an emergency or scheduled maintenance, you can count on us to be there.
Upfront Pricing
Transparency is key to building trust with our customers. Before we begin any work, we provide clear and upfront pricing, so you always know what to expect. No hidden fees, no surprises—just honest, fair pricing.
Quality Work & Craftsmanship
We take great pride in our work. Every job is performed with attention to detail, using high-quality materials and expert techniques to ensure your systems run efficiently and effectively.
Responsiveness
Plumbing and HVAC problems can arise unexpectedly, and when they do, you need fast, efficient solutions. We prioritize responding to customer needs quickly and effectively, ensuring minimal disruption to your home or business.
Professionalism
From the way we communicate to the way we handle every service call; professionalism is at the heart of what we do. Our team of licensed and trained professionals will always treat you with respect, ensuring a smooth and stress-free experience.